Placement of Order
- Any transaction between you and the service from https://www.warminthepot.com is between with you and Phenoxis Group Sdn. Bhd. (1343984-H)
- All placed orders are subjected to the delivery capability and product availability.
- Customer should check and confirm the orders before proceed to check out.
- Customer will be notified by an email or other forms of notifications from us after placed the order. Order confirmation will be proceed immediately and customer must inform to us immediately if the provided information is incorrect.
-For Delivery minimum purchase spend of RM69 required for checkout.
- All prices that listed on the website are the listing prices at that time. Phenoxis Group Sdn. Bhd. (1343984-H) reserves the rights to amend it without giving any prior notice.
- We are accepting all types of payment methods such as Bank Transfer, Online Transfer and Bank-in Transfer.
- Our delivery time stated by approximate only and may vary, we would try our best to deliver the goods within 60 minutes depends on the location availability.
- All the goods will be delivered by our third party delivery provider. We are not able to warrant their conduct or behavior and shall not be held any responsible for any miscommunication caused by third party delivery provider.
- Your order will be delivered AS SOON AS POSSIBLE to meet the stated delivery time.
- Delivery time may be exceeded due to heavy traffic flow, weather conditions, unforeseen incidences and we shall not be held liable of the failure deliver. If your order is likely to substantially delayed, our Customer Service will contact you for the delayed deliver time.
- You are responsible to be available at the time of delivery to receive the goods.
- If we are unable to reach you, we will attempt to contact you via the phone contact provided from you and if you are still unreachable, the order will be deemed as delivered to you.
- In order to ensure the freshness of the meals served, we recommended that all meals should be consumed immediately after received it. You shall keep all the meals into the refrigerator if you planned to consume it later.